CUSTOMER PLEDGE

WE ARE A PRIVATELY OWNED, FAMILY-MANAGED BUSINESS WITH FAMILY ETHICS AND VALUES

WE WORK TO SUPPORT THE ELECTRICAL WHOLESALE TRADE

OUR PLEDGE TO YOU, OUR CUSTOMER, IS TO OFFER

• GENUINE CUSTOMER SERVICE, WE CARE ABOUT YOU AND YOUR BUSINESS.

• COMPETITIVE PRICES ARE CONSTANTLY MONITORED.

• HIGH-QUALITY PRODUCTS.

• IN-DEPTH STOCKHOLDING TO BACK UP ALL OUR PRODUCT RANGES.

• HIGH STOCK LEVELS TO ENSURE PROMPT DELIVERY, ALLOWING YOU TO REDUCE STOCKS.

• COMPREHENSIVE PRODUCT KNOWLEDGE.

HOW WE ACHIEVE THIS:-

1. WE OPERATE A STREAMLINED STAFF PROFILE IN MANAGEMENT, PRODUCTION AND

WAREHOUSING, AVOIDING HIGH OVERHEAD COSTS.

2. WE OPERATE LEAN MANUFACTURING TECHNIQUES, CONSTANTLY LOOKING TO IMPROVE

OUR EFFICIENCY TO CONTROL OUR OPERATING COSTS.

3. OUR TEAM UNDERTAKE REGULAR TRAINING TO ENHANCE THEIR SKILLS.

4. WE OFFER A NO-FRILLS INVOICE SERVICE, WHAT YOU PAY IS UPFRONT ON THE INVOICE,

WITH NO COSTLY ADDITIONAL ADMINISTRATION COSTS.

5. CONTINUAL STAFF TRAINING PROGRAM ON ALL OUR PRODUCTS.